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FAQ
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We accept Bank Transfer (BPI, BDO, UNIONBANK), Gcash Payments, Paypal and major credit cards.
1. For PayPal payments, please choose PayPal checkout. F
2. For Bank or Manual Payments, please choose checkout only.
The manual payment methods available are GCash, BDO, and UnionBank.
Please make sure to select the appropriate payment method during the checkout process.
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Linen is a natural fibre and as such there can be natural characteristics to the linen. The color of natural linen depends heavily on its growing conditions. Colors can vary slightly between different seasons and dyeing batches. If you need a matching set, we recommend ordering everything in one purchase.
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The short answer is yes, linen is eco-friendly! It is a natural fiber, which doesn't need pesticides to grow and requires 60% less water than cotton. Every part of the flax plant is used to produce various products, from linen fabrics to linenseed oil. Besides, linen can be recycled and is naturally biodegradable, which puts it high on the eco-friendliness chart.
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We do offer custom sizes for bedding, tablecloths, table runners, and curtains. We do not customize our clothing. To request a custom size, please email us alabarthomedecor.ph@gmail.com and we’ll calculate the price, production and delivery times for you.
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We do offer wholesale of all our products to like-minded stores, boutiques, hotels, and restaurants all over the world. Send us an email at info@alabartandhomedecor.com.ph and we’ll send you our wholesale terms and conditions.
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We are always happy to collaborate with bloggers, stylists and other creatives who share our love for high-quality linen items. Please send us your ideas to alabartandhomedecor.ph@gmail.com and our marketing department will get in touch with you.
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Wrinkles are a natural part of linen fabric, regardless of the garment. They actually signify the quality of linen: more wrinkles means the linen is pure, less wrinkles means it might've been mixed with cotton. This is because the fibers are low in elasticity preventing linen from stretching, but also giving it a crumpled, lived-in texture.
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When it comes to reducing wrinkles, ironing is one way to go. However, it will hardly give you the smooth result you are looking for and it may weaken the fiber over time. If you do decide to iron your linens, do it while they are a little damp and use a quality steamer. Also, make sure you split the difference between natural linen wrinkles and folding lines: the latter can be removed while the former are a natural part of the linen fabric and texture.
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Yes! We offer worldwide delivery by partnering with trusted courier services to ensure every order gets to your doorstep safely. For more delivery details , visit our https://www.alabartworksandhomedecor.com/shipping-returns
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DELIVERY & PROCESSING
Most Orders Require processing time 10-15 Business Days.
Most Item are on hand and some are premade specially for custom order (size)
which means we sew them just right after your order is placed, we have chosen to have and amazing team of dedicated seamstresses .
All onhand products are also require processing time. After your order is placed,
Our quality control team must check the linen products (unwashed "stock" from our small warehouse).
For your safety, Alab Quality Control Team must wash" and dry the linens and back to our Quality Team to check again if the linens has discoloration, stains, damage after washing - before misting, ironing, packaging and delivery.
Due to unexpected and overwhelming orders,
please bear with us if we need more time to deliver your orders.
Our customer support team will inform you via email or call to provide a new delivery schedule.
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RUSH ORDERS
For Rush Orders, Occasions, Gift. Please choose a Pick-Up in Store (option) upon checkout,
and leave a note of the pick up date. (Can be pick up Monday-Saturday 10:00am - 5:00pm)
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PICK UP & DELIVERY
Pick up in Store 3-5 Days
Metro Manila 8-15 Days
Province 15-20 Days
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To make changes to an existing order, please email us at alabarthomedecor.ph@gmail.com. We apologize, but we cannot make changes to custom orders or already shipped items.
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To cancel your order, please email us w/in 24hours after your payment is confirmed at alabarthomedecor@gmail.com. We apologize, but we cannot cancel already in the processing order, already shipped items or custom orders.
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All of our linen bedding, clothing, kitchen and bath linens, curtains and blankets are made in a small warehouse in Cainta Rizal Philippines.
Our little warehouse is full of linen rolls import from other countries. 80% of our products are onhand 20% are premade which means we sew them just right after your order is placed (specially for custom orders). We have chosen to have an amazing team of dedicated seamstresses.