Bordered Stonewashed Linen Tablecloth Natural & Terracotta Boarder

This Returns and Exchanges Policy applies to all purchases made through the website (ALAB) 

​Online purchases made through the Site are valid for exchange, within 5 days from the ship date. Your packing slip provides a postmark date that specifies the last day you have to return your merchandise by mail or to our store.

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Note:

We do not accept refund - only exchange in different item if the item is damage, wrong size, wrong color .

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Return policy
The buyer is entitled to notify, in writing (on email info@alabartworksandhomedecor.com), to waive the purchase with The direct costs to return products are the responsibility of the buyer. To exercise the right of withdrawal, you must inform us, in writing, by filling in and sending the Return Form to our email address:info@alabartworksandhomedecor.com Reimbursement will be completed within 30 days, starting the moment we confirm receiving your Return Package, via email. For the product return process to be valid and completed, please make sure that the returning package meets the following, since they are mandatory: 

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1. The product/s must be in the same condition as when delivered; 

2. The product/s and package has to include the original Alab tags;

3. The product/s must not be used or damaged; 

4. It has to come with the original order and delivery documents and it must also contain the Return form, filled with all the necessary information.

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The purchaser may choose to change the returned product with another of our products, if available on stock. In case you want to replace the returned product with another one available in stock, delivery costs will be borne by you, as a customer. Replacing a product with another that has a higher value, involves payment of the price difference online into our account.

​For packages that show visible damage at the courier receipt, we recommend to refuse their reception.

Most Orders Require processing time 10-15 Business Days. 80% of our products are on hand, premade for custom order (size) which means we sew them just right after your order is placed, we have chosen to have and amazing team of dedicated seamstresses . 

All onhand products are also require processing time, after your order is placed, our quality control team must check the linens (unwash - stock from our small warehouse).

For your safety, Alab Quality Control Team must wash and dry the linens. Prod team will check the linens if has discoloration, stains, shrinkage after washing and drying. - before misting, ironing, packaging and delivery. 

Due to unexpected and overwhelming orders, please bear with us if we need more time to deliver your orders. Our customer support team will inform you via email or call to provide a new delivery schedule.

RUSH ORDERS

Rush Orders, Occasions, Gift. Please choose a Pick-Up in Store (option) upon checkout, and leave a note of the pick up date.  (Can be pick up Monday-Saturday 10:00am - 5:00pm)  

​PICK UP & DELIVERY 

Pick up in Store 3-5 Days, Metro Manila via local delivery  8-15 Days, Province via local courier 15-20 Days

1. For PayPal payments, please choose PayPal checkout.

2. For manual payments, please choose checkout only.

The manual payment methods available are GCash, BDO, and UnionBank.

Please make sure to select the appropriate payment method during the checkout process.